Frequently Asked Questions

Yes, all resin items may contain a small amount of bubble formation. This occurs naturally during the curing process as part of the chemical reaction within the resin. Every effort is made to minimize bubbles by maintaining optimal temperature conditions and closely monitoring each stage of curing.

At this time, I offer drop-off and pick-up services only. Once your flowers are received, they are carefully guided through an extensive drying process to ensure the best possible preservation. Each bouquet is completed in the order it is received.

Absolutely. Upon request, a preview of your proposed design can be provided. If you prefer to leave it in my hands, I will thoughtfully arrange your flowers using my artistic expertise.

The resin casting process typically takes 3–4 weeks. After curing, your piece is demolded, sanded, and polished. The full process generally takes approximately 4–10 weeks from start to finish.

Yes. Each piece is handcrafted, and minor imperfections—such as small particles from natural flower shedding—may occur. These details contribute to the uniqueness and character of your custom piece.

Yes. Flowers naturally change as they dry. They may become more delicate, slightly brittle, and experience fading or tonal shifts. Some flowers may also develop translucent areas once preserved in resin.

Resin is a durable material but can develop surface scratches over time. To clean your piece, use a microfiber cloth with mild soap and water or isopropyl alcohol. Avoid abrasive materials to prevent additional scratching.

Cloudy lines are typically caused by microbubbles that form during the curing process. While steps are taken to minimize them, they are a natural characteristic of resin and do not impact the integrity of your piece.

While some resin is UV-resistant, prolonged exposure to sunlight can cause fading or yellowing. For longevity, it is recommended to keep your piece indoors or limit extended exposure to heat and direct sunlight.

Due to the custom, handcrafted nature of each piece, returns and exchanges are not accepted.

Due to limited storage space, pieces not collected within 3 months of completion will be discarded.

This policy allows for efficient use of workspace and ensures the ability to accommodate all incoming projects.

Yes. Notifications will be sent via direct message or email when your piece is complete, along with follow-up reminders as the deadline approaches. However, timely pickup remains the customer's responsibility.

Unfortunately, once a piece has been discarded, refunds or replacements cannot be offered.

You will be notified via direct message or email once your piece is completed and ready for pickup. Please ensure your contact information is accurate when placing your order.

Yes, you may authorize someone to pick up your piece on your behalf.

Yes. Gold, silver, and additional decorative leaf options are available and are included free of charge to enhance your design.

Yes. Invitations and any additional elements included within acrylic trays are incorporated at no additional cost.

Trays are available with gold, silver, or black handles to best suit your style and design preferences.

Yes. Invitations are best suited for acrylic trays and hexagon trays, but they can also be incorporated into rectangle resin trays and 8" blocks if the invitation measures 4" x 6" or smaller.

Yes, photographs can be included. However, they must be laminated prior to casting to prevent ink from bleeding or running within the resin.

Acrylic trays are designed to be functional and suitable for everyday use. Resin trays and hexagon pieces are decorative and intended for display purposes only.

Handles are optional for hexagon and rectangle trays. These pieces can be styled on a shelf or displayed as decorative keepsakes without handles if preferred.